Getting Started with HOA Assist

HOA Assist is a web-based platform — no software installation required for residents. Simply open a browser and log in.

Before you begin

Your HOA board or community administrator will send you a welcome email with:

Your resident portal URL (specific to your community)
Your login email address
A temporary password or a link to set your password

If you haven't received a welcome email, contact your board administrator or email info@hivepoint.app.

Logging in

Open your community's resident portal URL in any modern browser
Enter the email address your board registered for you
Enter your password
Click Sign In

You'll land on your Dashboard, which shows a summary of your account, upcoming meetings, and recent announcements.

First time logging in?

If this is your first login, your board may have set a temporary password. After logging in:

Go to Account Settings (top-right menu)
Choose Change Password
Set a strong, unique password

Tip: Use a password manager to keep your credentials secure.

Forgot your password?

On the login page, click Forgot password? and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.

Supported browsers

HOA Assist works in any modern browser:

Google Chrome (recommended)
Mozilla Firefox
Microsoft Edge
Apple Safari

Internet Explorer is not supported.

Getting Started